Contact Splendid Customer Service
Splendid Phone Numbers and Emails
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Splendid Email:
Customer Service
Contact Information
Splendid Website:
Splendid Help Center:
Corporate Office Address:
Splendid Online Customer Service
15971 Santa Ana Avenue
Fontana,
California
92337
United States
Summary of Splendid Customer Service Calls
205
TOTAL
CALLS
CALLS
00:17
AVG CALL
DURATION
DURATION
13%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Splendid?
Return/ Replace Question:
- “Return Cancel email”
- “Exchange gift received”
- “Return”
Request for Information Question:
- “Looking for my order”
- “Havent received confirmation”
- “Question about order”
Shipping and Delivery Question:
- “Lost shipment”
- “Did not receive part of an order”
- “Order delivery”
Refund Question:
- “Refund cancel my order never received November undies”
- “Refund”
- “I need to get a refund for an order i did not receive”
Product/ Service Question:
- “Bought Splendid artisan model TVM63XNA and the front panel is damaged. Looking for replacement panel, part C00261883”
- “Ordered Wall clock not working”
- “Item I bought is defective”
Cards Question:
- “Recieved a gift card and trying to order”
- “My bank card was charged from your company fraudently”
- “Credit card charged but order was not placed”
Payments and Charges Question:
- “Coupon will not work and want to speak to someone directly.”
- “Ordered a gift and is now discounted”
Activation/ Cancellation Question:
- “Cancel the order”
- “Cancel qOrder”
Employment Question:
- “Employment verification”
Other Question:
- “Price adjustment”
- “Parts on product”
- “No”
About
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Splendid is ranked 700 out of 3460 in Footwear and Clothing category
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Splendid